BRISBANE AND SYDNEY
UPSKILL YOUR TECHNICIANS & SCALE YOUR BUSINESS LIVE AND IN PERSON FOR THIS 1 DAY EVENT
We’ll work with you, your management and your service technicians to equip them with the skills, confidence, and accountability systems needed to drive more revenue and profit into your business.
DATES
SYDNEY
JUNE 2025 - SOLD OUT!!
NOVEMBER 2025 - SOLD OUT!!
APRIL 2026 - SOLD OUT!!
FRIDAY, 16 OCTOBER 2026 - JOIN THE WAITLIST
BRISBANE:
APRIL 2025 - SOLD OUT!!
OCTOBER 2025 - SOLD OUT!!
FEBRUARY 2026 - SOLD OUT!!
JULY 2026 - SOLD OUT!!
FRIDAY, 4 DECEMBER 2026 - JOIN THE WAITLIST
WAITLIST
All of our previous Technician Intensives have sold out, so we've opened a waitlist for the next events!
To secure your place, simply join the waitlist today.
If you join the waitlist, you'll receive:
- 10% off your ticket using code WAITLIST
- Pay only a 50% deposit today
- The remaining 50% will be automatically charged one month before the event
We look forward to seeing you at the next Technician Intensive dates!
Do you want to learn the secrets to increasing your culture and your technician's accountability?
Do you want to reduce your technicians mistakes?
Want to improve your team's sales and pricing confidence?
If you thought “yes”, then this may be the most important thing you read today…
Since exiting my own home service business, I’ve had the opportunity to speak with hundreds of plumbing, electrical and similar home service business owners across the world.
From one man bands through to the largest companies on the planet.
And there’s a recurring theme among the majority of these companies.
"My technicians have no self accountability."
"My profit margins are too thin."
“Customers just want the cheapest option.”
“Good help is impossible to find these days.”
“If I’m not there, nothing gets done right.”
All of these hurdles boil down to one root cause — Your Technicians.
See, when your technicians are operating from systems and a culture of accountability, scale becomes easy.
And that's why I’d like to invite you to our live event, The Successful Technician Intensive.
Keep reading to learn what it is, what you’ll get, what we’ll cover, and how to get started.
WHAT IS THE SUCCESSFUL TECHNICIAN INTENSIVE?
It's a one-day, hands-on training event designed to help residential plumbing, electrical and HVAC technicians improve communication, customer experience, options presenting and ethical sales skills.
This is practical training with live demonstrations, role-playing and real-world scenarios that technicians can immediately apply in the field.
FREQUENTLY ASKED QUESTIONS
Who is the event designed for?
The event is designed for:
Plumbing businesses
Electrical business
HVAC businesses
Attendees may include:
Business owners
Managers
Field technicians
Team leaders
Future leaders
Is this suitable for commercial businesses?
The training is primarily designed around residential service and maintenance businesses.
If your business mainly performs commercial work, the training may not be the right fit.
Is this suitable for new businesses?
Yes. Whether you're just starting or already have an established team, the principles taught can be applied immediately.
Where is the event held?
Once registered, attendees will receive confirmation emails and sms with venue details.
What time does the event start?
The event starts at 7:00am. For the program flow, please check our workshop agenda as you scroll down below this page.
Is food included?
Yes. Breakfast, lunch and refreshments are included throughout the day.
Will I receive resources?
Yes.
Attendees receive the following:
Workbook
Training resources
Templates
Practical tools
Exclusive attendee resources after the event
Is this sales training?
Not in the traditional sense. The focus is helping technicians better educate customers, communicate professionally and present options ethically. The outcome is often improved conversion rates and higher average invoices.
Will there be role-playing?
Yes.
The event is highly interactive and includes practical exercises, demonstrations and role-playing.
Is this just theory?
No. The event focuses heavily on implementation and practical application.
What happens after I register?
You'll receive:
Confirmation email
Receipt
Venue details
Event reminders
Preparation information
Access to attendee resources after the event
Can I bring multiple technicians?
Absolutely.
Many businesses bring several technicians so the whole team learns the same systems and language.
Can owners attend?
Yes.
Owners often attend alongside their technicians to better support implementation afterwards.
Should managers attend too?
Yes.
Managers gain a much better understanding of how to coach technicians after the event.
Can apprentices attend?
Yes.
Many businesses choose to bring apprentices so they develop good habits early.
How much does it cost?
Current pricing is shown when you click on the button to register above.
Are there discounts?
We currently have a discount going on at 10% off, the closer we get to the date the less likely will it be available.
Use Code WAITLIST upon checkout to get a discount.
Do you offer payment plans?
Yes. Our WAITLIST option allows you to:
Pay 50% today
Pay the remaining 50% one month before the event
Use the WAITLIST code at checkout when available.
I'm not sure how many staff to bring.
Most businesses bring between one and four team members. If you're unsure, we generally recommend bringing your lead technician first.
If you'd like advice specific to your business, we can help.
Email us at info@servicesuccessnetwork for any questions
Should I bring my best technician or weakest technician?
Both can benefit.
Many businesses start with their lead technician or future leader and then send the remainder of the team to future events.
Is this suitable if my technicians already sell well?
Yes. Many experienced technicians attend to refine communication, increase consistency and improve customer experience.
What if my technicians don't like sales?
Perfect. This isn't about aggressive selling.
It's about educating customers and helping them make informed decisions.
STILL NEED HELP?
If your question isn't covered in this FAQ, we'd be happy to help.
We recommend reaching out by email first so we can answer your question as quickly as possible.
If your enquiry would be better discussed over the phone, you can also book a short event enquiry call here:
📅 https://servicesuccessnetwork.com/event-book
This way, you only need to book a call if it's genuinely the best way to help you.
RESULTS FROM OUR PAST EVENTS
Limited to Only 30 Technicians and Business Owners
Work Directly with Allan, Chris and The Team
Network and Learn From The Best in Your Industry
WHAT YOU & YOUR TECHNICIANS WILL EXPERIENCE
Direct Access To Allan, Chris & The Team
Get face-to-face with the man behind $650M+ generated for his own and his client's companies his team. This event gives you and your technicians the unique opportunity to ask questions and get actionable advice from the experts who have successfully scaled dozens of businesses.
A Room Full Of The Industry's Best
This isn't just another event full inexperienced business owners trying to get something from you. We carefully select attendees to ensure you're surrounded by business leaders like yourself—owners of Australia's best home service companies. Expert discussions and strategies that are highly relevent to high-revenue, high-growth businesses and their technicians ready to scale further.
Track Record of Success
Our workshops have a proven history of driving significant growth. Past attendees have seen incredible results, with some doubling or even quadrupling their revenue within months of attending. When you join us, you're tapping into a legacy of success.
WORKSHOP AGENDA
7:00 AM
Doors Open & Breakfast Served
7:15 AM
Session: Realising Your Opportunity
8:45 AM
Session: Redefining Value And Price
9:45 AM
Break
10:00 AM
Session: Prepare And Present
11:30 AM
Lunch Served
12:30 PM
Session: Final Sales Presentation
1:45 PM
Afternoon Tea Served
2:00 PM
Group Discussion
3:00 PM
Technicians Leave
3:00 PM
Manager's Wrap Up: Accountability & Lasting Progress
4:00 PM
End Of Day
ADDITIONAL DETAILS
Dress Code: Business Casual
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*Results can vary depending on the individual. There is no guarantee of specific results.