TERREY HILLS, SYDNEY
SUPER DRAINS ACADEMY
EVERY CALL IS A DRAIN CALL
Build a repeatable drain division, from the first call to the repair options, warranty and follow-up
A full-day, in-person workshop with Allan Ferguson for plumbing business owners and managers who want a clearer system for handling drain calls and growing their drain capability.
10% off your ticket using code WAITLIST
Early Bird pricing ends Friday 6 November 2026
Not sure if the workshop is right for you? See our drain training preview to get a feel of the full-day workshop.
Limited to Only 30 Managers Business Owners
Work Directly with Allan, Chris and The Team
Network and Learn From The Best in Your Industry
SEE THE APROACH IN ACTION
Still deciding if the workshop is right for you? Watch this free drain training to get a feel for how we approach a drain call.
At the full-day, in-person Super Drains Academy on Friday, 27 November, we’ll go deeper into the process and how to apply it in your business.
If your still unsure, we'd be happy to help. We recommend reaching out by email first so we can answer your question as quickly as possible.
If your enquiry would be better discussed over the phone, you can also book a short event enquiry call here:
📅 https://links.servicecore.com.au/widget/bookings/super-drains
This way, you only need to book a call if it's genuinely the best way to help you.
EVENT DETAILS
YOUR PRESENTER
Allan Ferguson
Allan will share the drain-call framework and practical lessons behind the workshop, drawing on the material in Super Drains Academy.
DATE
27 NOVEMBER 2026
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TIME
7:00 AM - 3:30PM
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WHERE
38 Myoora Road, Terrey Hills, NSW 2084
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FREQUENTLY ASKED QUESTIONS
Who should attend?
Plumbing business owners and managers who are responsible for building or improving their drain division.
Is this a technician training day?
This workshop is positioned for owners and managers. It focuses on the business model, team roles and process needed to run drain calls consistently.
Our technician trainings are called technician intensive, for more details, see here: https://servicesuccessnetwork.com/technicianintensive
What does the ticket include?
The ticket includes the full-day workshop with Allan, a workbook, scripts and templates, morning tea, lunch and afternoon tea, and a post-event implementation support call.
Is there a discount?
Regular: $1,424
Early Bird: $1,281.60 — 10% off until 6 November only
Current coaching member: $1,089 special floor
If you are an SSN member contact the team via slack or [email protected] for member only link
STILL NEED HELP?
If your question isn't covered in this FAQ, we'd be happy to help.
We recommend reaching out by email first so we can answer your question as quickly as possible.
WHAT YOU'LL WORK THROUGH
Get the call
Define a clear drain-clearing offer, set its boundaries and decide how it fits into your business.
Run the call
Build a consistent process for customer communication, inspections, staging and presenting options.
Win the customer
Help customers understand what you’ve found and choose the next step that suits them.
Build the division
Review roles, memberships, warranties, pricing, equipment and a practical 90-day plan.
The workshop covers
1. The drain-clearing model and how to define a special offer
2. Drain Savers Advantage: memberships and warranty opportunities
3. Technician tools, customer education and call checklists
4. Setting the stage and managing a call consistently
5. Building and presenting clear repair options
6. Finishing the job well and following up
7. Pricing, equipment and a 90-day drain plan
This workshop is for you if…
- You’re a plumbing business owner or manager responsible for growth and operations.
- You want a more consistent way to handle drain calls.
- Your team needs clearer roles for clearing, inspecting and presenting larger work.
- You want customers to understand their options before deciding what to do.
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